Terms & Conditions
Overview
Welcome to Lioréva. The terms “we”, “our”, and “us” refer to Lioréva. Lioréva operates this webshop and website, including all related information, content, features, tools, products, and services, with the aim of providing customers with a personalised shopping experience (the “Services”).
Lioréva is operated via Shopify, which enables us to provide the Services to you.
These Terms and Conditions, including all policies incorporated by reference (the “Terms of Service” or “Terms”), set out your rights and obligations when using the Services.
Please read these Terms of Service carefully. They contain important information about your legal rights and include provisions such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use the Services.
Article 1 – Access and Accounts
By accepting these Terms, you confirm that you are of legal age under the laws of your country of residence, or that you have given consent for any minor dependants to use the Services on devices you own or manage.
To use the Services — including browsing the webshop or purchasing products — you may be required to provide certain information such as your email address and billing, payment, and delivery details. You confirm that all information provided is accurate, current, and complete, and that you are authorised to provide it.
You are solely responsible for maintaining the confidentiality of your account details and for all activity carried out under your account. You may not transfer, sell, share, or licence your account to any third party.
Article 2 – Our Products
We make every effort to display and describe our products as accurately as possible. However, colours and appearance may vary depending on your device and screen settings.
We do not guarantee that the appearance or quality of any product will meet your expectations or exactly match the images or descriptions shown on the Website.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities per customer, household, region, or jurisdiction at our discretion.
Article 3 – Orders
When you place an order, you are making an offer to purchase. Lioréva reserves the right to accept or reject any order at its discretion. An order is only considered accepted once it has been confirmed by Lioréva and payment has been received and processed.
Please review your order carefully before submitting it. Once confirmed, we may not be able to cancel or amend your order. If an order is rejected, amended, or cancelled, we will attempt to notify you using the contact details provided at checkout.
Returns and exchanges are only permitted in accordance with our Returns & Refunds Policy.
You confirm that all purchases are for personal or private use only and not for resale or export.
Article 4 – Prices and Billing
Prices, discounts, and promotions may change without notice. The price charged will be the price shown at the time the order is placed, as confirmed in your order confirmation email.
Unless stated otherwise, prices do not include taxes, delivery charges, handling fees, customs duties, or import charges.
Prices on our Website may differ from those in physical stores or through third-party retailers. Promotional offers may be subject to additional terms. In the event of a conflict, promotional terms take precedence.
You agree to provide accurate, complete, and up-to-date billing and payment information and to promptly update your details so we can process transactions and contact you if necessary.
You confirm that:
- the payment details provided are valid and accurate;
- you are authorised to use the payment method;
- charges will be approved by your payment provider;
- you will pay all charges incurred, including applicable delivery and processing fees and taxes.
Article 5 – Shipping and Delivery
We are not responsible for delivery delays. Delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs processes, or events beyond our control.
Ownership and risk of loss pass to you once the products are handed over to the carrier.
Article 6 – Intellectual Property
All content provided through the Services — including but not limited to trademarks, text, images, graphics, videos, audio, product reviews, and their design and arrangement — is owned by Lioréva, its affiliates, or licensors and is protected by intellectual property laws in the United States and other jurisdictions.
These Terms grant you a limited, non-commercial, personal right to use the Services. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without our prior written consent.
No rights or licences are granted to you except as expressly stated in these Terms. Unauthorised use may violate intellectual property laws.
All names, logos, product names, service names, designs, and slogans of Lioréva are trademarks of Lioréva or its licensors and may not be used without prior written permission.
Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.
Article 7 – Optional Tools
We may provide you with access to third-party tools as part of the Services. We do not monitor these tools and have no control over or input into them.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations, or conditions of any kind. We shall not be liable for any harm or damages arising from your use of optional third-party tools.
Your use of these tools is entirely at your own risk and discretion. It is your responsibility to review and agree to the terms and conditions applicable to any third-party tools you use.
We may also introduce new features as part of the Services in the future (including new tools and resources). Such features will also be subject to these Terms of Service.
Article 8 – Third-Party Links
The Services may contain materials and hyperlinks to websites operated by third parties (including embedded features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party websites.
If you choose to access third-party websites, you do so at your own risk. We are not responsible for any loss, damage, or consequences arising from your use of or reliance on any third-party websites, or for any purchases or use of products, services, resources, or content made available through them.
Please review the policies and practices of third parties carefully before engaging in any transaction. Any complaints, claims, or questions regarding third-party products or services should be directed to the relevant third party.
Article 9 – Relationship with Shopify
Lioréva uses Shopify to power and deliver the Services. However, all sales and purchases made through our store are processed directly by Lioréva.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales transaction between you and Lioréva, including any injury, loss, or damages arising from products or services purchased.
You expressly release Shopify and its affiliates from any claims, liabilities, or losses arising from or related to your purchases and transactions with Lioréva.
Article 10 – Privacy Policy
All personal information collected through the Services is subject to our Privacy Policy, available here (more info). Certain personal information may also be subject to Shopify’s Privacy Policy, available on Shopify’s website.
By using the Services, you confirm that you have read and understood the applicable privacy policies.
As the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to operate and improve them. Information submitted through the Services may be transferred to Shopify and shared with third parties, which may be located outside your country of residence, in order to provide the Services.
Please refer to our Privacy Policy for more information about how we, Shopify, and our partners handle your personal data.
Article 11 – Comments, Feedback, and Reviews
If you submit, upload, publish, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Comments”), you grant us a worldwide, perpetual, transferable, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Comments in any media and for any purpose, including commercial purposes.
We may use these rights to operate, provide, evaluate, improve, and promote the Services, and to fulfil our obligations and exercise our rights under these Terms.
You represent and warrant that:
- you own the Comments or have all necessary rights to submit them;
- you have disclosed any compensation or incentives related to the Comments;
- your Comments comply with these Terms.
We are under no obligation to:
- maintain Comments in confidence;
- pay compensation for Comments; or
- respond to Comments.
We reserve the right, but are not obligated, to monitor, edit, or remove Comments that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or in violation of intellectual property rights or these Terms.
You agree that your Comments will not infringe any third-party rights, including copyright, trademark, privacy, personality, or proprietary rights, and will not contain unlawful, abusive, or obscene material, or any malware or harmful code.
You must not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for the content and accuracy of your Comments. We assume no liability for Comments posted by you or any third party.
Article 12 – Errors, Inaccuracies, and Omissions
Occasionally, information on or related to the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after an order has been submitted).
Article 13 – Prohibited Use
You may use the Services only for lawful purposes. You must not use the Services, directly or indirectly:
(a) for any unlawful or harmful purpose;
(b) to violate any local, national, or international laws or regulations;
(c) to infringe our intellectual property rights or those of third parties;
(d) to harass, abuse, insult, defame, threaten, or otherwise harm our staff or any other person;
(e) to provide false or misleading information;
(f) to upload, transmit, download, use, or reuse content in breach of these Terms;
(g) to send or facilitate unsolicited advertising or marketing materials, including spam, chain letters, or similar communications;
(h) to impersonate any person or entity;
(i) to engage in conduct that restricts or inhibits others from using the Services, or which may harm Lioréva, Shopify, or users of the Services, or expose them to liability.
You also agree not to:
(a) upload or transmit viruses or other malicious code that may affect the operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal data of others;
(d) use spam, phishing, pharming, scraping, or crawling techniques;
(e) bypass or interfere with the security features of the Services or related websites.
We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated these Terms.
Article 14 – Termination
We may terminate this agreement or your access to the Services (in whole or in part) at our sole discretion and at any time without prior notice.
You remain liable for all amounts due up to and including the termination date.
The following provisions shall survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.
Article 15 – Disclaimer of Warranties
Any information provided through the Services is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk.
Unless expressly stated otherwise by Lioréva, the Services and all products offered through the Services are provided “as is” and “as available”, without any warranty of any kind, whether express or implied, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not warrant that your use of the Services will be uninterrupted, secure, timely, or error-free.
Some jurisdictions do not allow limitations on implied warranties, so some of the above exclusions may not apply to you.
Article 16 – Limitation of Liability
To the fullest extent permitted by law, Lioréva, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, as well as Shopify and its affiliates, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages.
This includes, without limitation, loss of profits, revenue, savings, data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or products purchased through the Services.
This also applies to any errors or omissions in content, or any loss or damage resulting from the use of content or products made available through the Services, even if advised of the possibility of such damages.
Article 17 – Indemnification
You agree to indemnify, defend, and hold harmless Lioréva, Shopify, and our affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from any claim, loss, damage, liability, or expense (including reasonable legal fees) arising from:
- your breach of these Terms or referenced documents;
- your violation of applicable laws or third-party rights;
- your access to or use of the Services.
We will notify you of any claim subject to indemnification, provided that failure to notify promptly does not relieve you of your obligations unless it materially prejudices you. We may assume control of the defence and settlement of any claim at your expense, and you agree to cooperate fully.
Article 18 – Severability
If any provision of these Terms is held to be unlawful, void, or unenforceable, such provision shall be enforceable to the maximum extent permitted by law and shall be deemed severed from these Terms. The remaining provisions shall remain valid and enforceable.
Article 19 – Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
These Terms, together with any policies or rules posted by us on the Website or in connection with the Services, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements or communications.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Article 20 – Assignment
You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so is void.
We may assign, transfer, or delegate these Terms and our rights and obligations without your consent and without notice.
Article 21 – Governing Law
These Terms of Service and any separate agreements under which we provide the Services shall be governed by and construed in accordance with the laws of the Netherlands. You and Lioréva agree to the exclusive jurisdiction of the competent courts located in the Netherlands.
Article 22 – Headings
The headings used in these Terms are included for convenience only and do not affect the interpretation or scope of the provisions.
Article 23 – Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, amend, or replace any part of these Terms at our sole discretion by posting updates on our Website. It is your responsibility to check the Website periodically for changes.
Where required by law, we will notify you of material changes. Continued use of the Services after changes are published constitutes acceptance of those changes.
Article 24 – Contact Information
Questions regarding these Terms of Service should be sent to:
📧 Email: hey@lioreva.com
Trading name: Lioréva under Pronk Enterprises
Company registration number (KvK): 75664860
VAT number: NL002388551B60